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Privacy Policy for Makatu Business Enterprises (Pty) Ltd
Effective Date: June 21, 2023
Thank you for visiting Makatu Business Enterprises (Pty) Ltd ("Makatu") and reviewing our Privacy Policy. This policy outlines how we collect, use, and protect the information you provide to us through our website: www.makatu.co.za. By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy.
1. Types of Information Collected:
We collect the following types of information:
- Personal information: Names, addresses, phone numbers, and other relevant contact details.
- Vehicle details: Make, model, Vehicle Identification Number (VIN), and any other necessary information for vehicle transport services.
- Payment information: Credit card numbers, billing addresses, and related payment details.
- Website usage information: Cookies, IP addresses, and other data collected automatically while using our website.
2. Purpose of Information Collection:
We collect and use the information for the following purposes:
- Providing vehicle transport services and fulfilling customer requests.
- Processing payments and ensuring secure transactions.
- Improving our website's functionality, content, and user experience.

3. Information Usage and Sharing:
We may share the collected information with:
- Third-party transporters: To facilitate the transportation of vehicles.
- Payment processors: To securely process payments.
- Our authorized employees and service providers: For quality improvement and customer support purposes.
We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security Measures:
We implement appropriate security measures to protect the collected information. These measures include but are not limited to:
- Secure storage and encryption of personal and payment data.
- Regular monitoring of our systems for vulnerabilities and attacks.
- Limited access to personal information to authorized personnel only.
- Firewalls, secure socket layer (SSL) technology, and other industry-standard security protocols.

5. User Rights:
As a user, you have the following rights regarding your personal information:
- The right to access and update your personal information held by us.
- The right to request the deletion of your personal information, subject to legal requirements.
- The right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.


6. Cookies and Tracking:
We may use cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to collect website usage information and customize the content and services accordingly. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain features of our website.

7. Compliance with the Protection of Personal Information Act (POPIA):
Makatu Business Enterprises (Pty) Ltd acknowledges its obligations under the Protection of Personal Information Act (POPIA) and is committed to protecting the privacy and confidentiality of personal information in accordance with the applicable data protection laws.
We collect, use, and process personal information in accordance with the provisions of the POPI Act. By providing us with your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy and in compliance with the POPI Act.
We take appropriate technical and organizational measures to safeguard the personal information we collect and protect it against unauthorized access, loss, or alteration. Our employees are trained in data protection and confidentiality.
If you have any concerns or inquiries regarding our compliance with the POPI Act or if you wish to exercise your rights under the POPIA, please contact us using the contact information provided below.

8. Third-Party Links:
Our website may contain links to third-party websites. Please note that this
Privacy Policy applies solely to our website. We encourage you to review the privacy policies of any third-party sites you visit through our links.

9. Updates to the Policy:
We may update this Privacy Policy from time to time to reflect changes in our information practices. The revised policy will be effective upon posting on our website. We recommend checking our Privacy Policy periodically for any updates. We may also notify you of significant changes through the contact information you have provided.

10. Contact Information:
If you have any questions, concerns, or requests related to this Privacy Policy, please contact:
Name: William Du Plessis
Email: William@makatu.co.za
By using our website and providing us with your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
This Privacy Policy was last updated on June 21, 2023.

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